May 23 2011

DealExtreme: Welding Equipment and Accessories

Hello Skooter Blog readers, Today I talk about buying some equipment and accessories for welding acquired in DealExtreme. They are:

Already for some time that I wanted these items, but wanted to use the DX Points, and how the ticket system was slow I decided to wait. Now it seems that things are normalized, so I decided to make the purchase of Set 4 Tips for Soldering Iron 30W Lead-Free (30W Lead-Free Soldering Iron Tips (4-Tip Set)) in 06/04/2011. Immediately created a ticket asking to add other items. I've talked a lot about how to do this here, but always appear as people with questions will try to explain better:

The DX Points are accumulated on every purchase, review, photo or video submitted. They can be redeemed for products provided that the customer has an application open (not sent) to add items, because DX Points with the purchase does not include Free Shipping, as the other. Actually it looks more like a system limitation, that does not allow employees to simply create a new order for the customer. Cada DX Point vale $0,10 USD (USD) products (10 cents). Thus, a product such as Support for Soldering Iron Third Hand with Magnifier and 2X (Helping Third Hand Soldering Stand with 2X Magnifying Glass) that custa $16,40 USD, may be purchased from 164 DX Points.

The procedure DX Points to exchange for items and add them to an existing order is submit a ticket by Customer Service Express. In this purchase, for example, I created the ticket using the option “Change Order”, because there is a specific item for this type of request. In it I wrote:

“Please add sku.7207 and sku.51713 to my order using my DX Points. Thank you.”

It is advisable to be very clear and write in English as simple as possible, because the attendants do not have English as their native language, and many of them do not have much knowledge of the language, and they have little time to take care of each ticket, since they must respond hundreds per day. I myself have recently had problems in being understood by a young attendant because, without realizing, was writing using tenses somewhat complex to be understood by those who have little knowledge of English. No case, one of the terms was “I’ve been waiting”. This should be avoided. It's good to write short sentences and simple tenses.

In this clearly written ticket, and attendant Betty understood what I wanted and answered on 11/04:

“dear friend

would you please tell us your dx account first?
thank you for our understanding!
betty”

Ok Betty, I believe that my account could be accessed in the DX system easily by application number or at the ticket, on other occasions because even when I did the same type of request, this information was not requested, but anyway, I answered her in the same day:

“Dear Betty,
My account is (removed)
Thank you”

The following day (12/04), a Betty me respondeu:

“dear friend

kindly inform you that we have deduct 208 dx points from (removed) to add two items 7207,51713.
so please wait with patience. you will get it soon .
have a nice day!
betty”

Soon! Items added on request and all resolved. Only thing is that the Set 4 Tips for Soldering Iron 30W Lead-Free (30W Lead-Free Soldering Iron Tips (4-Tip Set)) already been sent on the same day the request was made (06/04). But there was no problem, the same day the ticket was answered by Betty (12/04) A second package was sent to the Restorer Tip Soldering Iron (Solder Tip Refresher) and the Support for Soldering Iron Third Hand with Magnifier and 2X (Helping Third Hand Soldering Stand with 2X Magnifying Glass), and even the tracking code was added because it is a product worth more than $15 USD, despite the amount actually paid was only $3,97 by the Set 4 Tips for Soldering Iron 30W Lead-Free.

According to China Post, not give 16/04 My skirt package to Brazil:

item No.YearStatusDestination CountryLocationDate
RA(removed)CN2011departure from outward office of exchangeBRAZIL2011-04-16

And according to the Australian Correios, the packet was received in Brazil 04/05, and on day 10/05 he's out for delivery and was delivered, no taxes. Again, I believe that the package arrived in Brazil well before, was scanned but only after being released by the IRS:

DataLocalSituation
10/05/2011 18:16CSD (Removed)Delivered
10/05/2011 09:22CSD (Removed)Out for delivery
04/05/2011 09:04TREATMENT UNIT INTERNATIONAL – BRAZILAwarded
Received / Brazil
16/04/2011 22:05CHINA – CHINARouted
M traveling to TREATMENT UNIT INTERNATIONAL – BRAZIL
16/04/2011 10:26CHINA – CHINAPosted

Less than a month until a deadline was very reasonable considering how slow the IRS is to release packages lately. The package that is not registered with the coming Set 4 Tips for Soldering Iron 30W Lead-Free (30W Lead-Free Soldering Iron Tips (4-Tip Set)) not so lucky. Was sent before, in 06/04, but until now (23/05) not yet showed up here.

Pacote da DealExtreme com o Restaurador de Ponta de Ferro de Solda e o Suporte para Ferro de Solda com Terceira Mão e Lente de Aumento de 2X

DealExtreme package with the Restorer Rush Iron Welding and Soldering Iron Support with Third Hand and Magnifier 2X

Pacote da DealExtreme com o Restaurador de Ponta de Ferro de Solda e o Suporte para Ferro de Solda com Terceira Mão e Lente de Aumento de 2X

DealExtreme package with the Restorer Rush Iron Welding and Soldering Iron Support with Third Hand and Magnifier 2X

Restaurador de Ponta de Ferro de Solda e o Suporte para Ferro de Solda com Terceira Mão e Lente de Aumento de 2X

Restorer Rush Iron Welding and Soldering Iron Support with Third Hand and Magnifier 2X

As I said earlier, the package with the Restorer Tip Soldering Iron (Solder Tip Refresher) and the Support for Soldering Iron Third Hand with Magnifier and 2X (Helping Third Hand Soldering Stand with 2X Magnifying Glass) arrived on the day 10/05, no taxes. In it came the description of items: “Professional …” and “Magnifier Device”, with weights declared 19 and 563 grams, respectively, and declared values $4,48 USD e $3,43 USD, respectively, in other words, both with low value of the real price, totaling 582 programs and $7,91 USD.

And I'm ending here the article about the purchase of these 3 items:

Wait for the next days to review the two items that have arrived: Restorer Tip Soldering Iron (Solder Tip Refresher) and the Support for Soldering Iron Third Hand with Magnifier and 2X (Helping Third Hand Soldering Stand with 2X Magnifying Glass). If you also want to shop in DealExtreme, directly from Hong Kong, click here and good shopping.

Permanent link to this article: https://www.skooterblog.com/2011/05/23/dealextreme-equipment and accessories-for-welding/

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