RMA G.SKill – Lifetime Warranty Memories

In March 2011 acquired 2 kits de Memória Ripjaws-X F3-12800CL9D-8GBXL DDR3 1600MHz 9-9-9-9-24 @ 1.5V the Free Market. Each kit are two 4GB modules, totaling 16GB. Did the installation on a motherboard Gigabyte GA-P67A-UD7-B3. Everything worked apparently well, but eventually I was experiencing some crashes, blue screens, etc. even with the micro in idle, even though it passed in all stress tests you can imagine. As it was not something very common, I ended up living with this for a long time.

Only in 2013, when I was riding another computer, I decided to take advantage of the new computer memories, um kit Corsair Dominator 32GB (8GBx4) DDR3 PC3-12800 240-pin CMP32GX3M4X1600C10, that I have shown here in Skooter Blog, to audition this computer that was with the G.Skill. And it is not that the crashes are gone? I ended up leaving the kit Corsair Dominator 32GB definitely that PC and acquired a second kit to another PC. The memories Ripjaws-X F3-12800CL9D-8GBXL just standing aside. I did not think it was really a defect. Maybe just some incompatibility with that particular motherboard.

On a beautiful day… not! Actually it was a horrible day, there by early 2014. This last PC I had built was running happy and contented and suddenly the video card stopped working. Was a GeForce GTX 660 Ti da Gigabyte, and has I reported the incident briefly in another article. I ended up buying another video card, a Video Card EVGA GeForce GTX 760 SC 4GB DisplayPort HDMI DVI-I/DVI-D com Cooler ACX 04G-P4-2768-KR, but then I discovered that the motherboard had also been damaged. It is a Gigabyte GA-Z77X-UD5H-WB Wi-Fi and works perfectly on all, except that no longer accepts external video cards, only the video onboard works. Even the PCI-Express slots are still working all, but not for video cards. How to develop code to run on CUDA, I need the graphics card from NVidia to work, so the solution was to invest in a new motherboard. Gigabyte decided to give up and return to the Asus, this time acquired a Asus Z87-Deluxe. To ensure, also invested in a new source, a Fonte Corsair RM850.

A GeForce GTX 660 Ti faulty I ended up selling the Free Market, obviously making clear the defect, showing pictures, etc. I do not know exactly what the buyer did to her, perhaps he managed to fix, You may have removed components to put on another plate. The fact is that he was pleased and so am I., for with the money from the sale of a defective plate, I would not know and would fix going to waste if I stayed in my hands, I got a beautiful Atari 2600.

But as Gigabyte GA-Z77X-UD5H-WB Wi-Fi I did not sell. I ended up taking advantage of it to make a upgrade the micro of my wife. He left the old motherboard, with a Core 2 Duo, if memory serves me (no pun intended) and more DDR2 memory. Entered the Gigabyte GA-Z77X-UD5H-WB Wi-Fi with a Processador Intel Core i7-3770k, that was previously on my machine. The remaining components are maintained. To use or dela, the video onboard do i7-3770k is more than enough, and already much better than the video card that was in her PC before, it was a NVidia some older series. So the Gigabyte GA-Z77X-UD5H-WB Wi-Fi that does not accept video card was not a problem. There were only memories, and then put the Ripjaws-X F3-12800CL9D-8GBXL thinking it to be another motherboard, would work perfectly. But it was a mistake. The micro even installed Windows 8.1 perfectly and I passed all the tests of stress, but he had only to go into standby mode (sleep), that the return Windows crashed and appeared a beautiful blue screen. The only solution was to leave only one of the kits Ripjaws-X F3-12800CL9D-8GBXL, it worked there, either of the two kits that were chosen. Anyway it was still a good upgrade, because the PC was leaving 4GB to 8GB of RAM, beyond upgrade processor. To my PC got a Processador Intel Core i7-4770, which replaced the Processador Intel Core i7-3770k that was ceded to the other PC. It is the PC I use to date and do not intend to make a new upgrade so early. And thanks to Rousseff and the PT, even if I wanted to…

And so it came working well for over a year, until the update for Windows 10 He has resurrected the micro problem with memories Ripjaws-X F3-12800CL9D-8GBXL. With Windows 10 the micro lock when leaving the standby mode (sleep), even using only one of the kits Ripjaws-X F3-12800CL9D-8GBXL installed, it was the solution that worked on Windows 8.1. I was fed up and decided to just buy a kit Memória Corsair Vengeance Pro 16gb (2x8gb) 1600mhz, spending my money was in MercadoPago, I had received from the sale of my old camera Canon Powershot SX10, and that he had left there with the intention of buying a Master System. My wife won new upgrade memory, 16GB is more than enough for all tasks it, and I gained the peace and quiet of not having to try to fix crashes. Since then the PC is running smoothly without locking.

But what to do with the two kits Ripjaws-X F3-12800CL9D-8GBXL? Throw away? Wait, they have lifetime warranty. Definitely they have some defect, is it worth trying to change? I decided to try. RMA request made in 17/08/2015, authorized in 19/08/2015. A parte ruim: the kits must be sent to the US, more precisely to an address in Walnut in California. I even left the idea aside for a while, It took over a month to address to the posting, but I ended up doing in mid-September. I figured it would take a lot and did not even think about it anymore.

To my surprise, not give 08/10/2015 We arrived this package:

Package with both Ripjaws-X Memory Kits F3-12800CL9D-8GBXL

Package with both Ripjaws-X Memory Kits F3-12800CL9D-8GBXL

And inside were two new kits Ripjaws-X F3-12800CL9D-8GBXL:

2 Kits de Memória Ripjaws-X F3-12800CL9D-8GBXL

2 Kits de Memória Ripjaws-X F3-12800CL9D-8GBXL

2 Kits de Memória Ripjaws-X F3-12800CL9D-8GBXL

2 Kits de Memória Ripjaws-X F3-12800CL9D-8GBXL

G.Skill has even warned that my kits arrived there and were sending two kits. Simply posted. I see the stamp of the USPS that the posting was made on 26/09/2015. Um try by yourself First Class until it came very quickly. They declared as “Computer Memory” no valor de US$ 5,00. Posting of expenditure declared in US $ 10,72. It passed without being taxed by the IRS.

I confess that I ended up not opening the two new kits Ripjaws-X F3-12800CL9D-8GBXL, although they did not seal, I do not even know what to do with them. I've thought about selling them, I've thought of opening just a kit and put his wife's PC to total 24GB of RAM, just do not let them stopped. But in the end I have not decided yet. What would you do? Tell in the comments.

Quanto ao RMA da G.Skill, I'm glad to know that really works lifetime warranty. On the other hand is a worrying so much that the guarantee requires a submission to the US, that is costly even in the cheaper mode. Even more worrying is the return for First Class, because the package could be taxed with some arbitrary value. And to explain to the IRS that was just an exchange under warranty? I would not know how to proceed. Even worse is the fact that I was not even expecting the package, then upon receiving the notice of the Post Office would not know what it is. Por fim, I think I was lucky package have come at just 12 calendar days, because you know how the black hole of the IRS in Curitiba right?

And these are the tracking information package, I just accessing only after he arrived:

Data Local Situation
08/10/2015 17:48 CSD [Removed] Delivery Effected
08/10/2015 10:27 [Removed] Out for delivery to the recipient
07/10/2015 14:23 CTE CAMPINAS – Valinhos / SP Routed
Referred to [Removed]
06/10/2015 11:37 CEINT CURITIBA – PINHAIS / PR Routed
CTE transit Em CAMPINAS – Valinhos / SP
06/10/2015 11:35 International Treatment Unit – BRAZIL / BR Awarded
Freed peels alfândega
05/10/2015 09:19 INTERNATIONAL TRAT Unidade PARANA – Curitiba / PR Routed
In transit to customs supervision – Customs supervision / BR
05/10/2015 09:18 INTERNATIONAL TRAT Unidade PARANA – Curitiba / PR Awarded
Received / Brazil
01/10/2015 11:10 UNITED STATES Routed
In transit to International Treatment Unit – BRAZIL / BR
28/09/2015 19:26 UNITED STATES Posted

And you, We have used the RMA G.Skill? Or some other memory modules mark? Tell in the comments.

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Then, you know other companies that offer a lifetime warranty? I just remember the Kingston, which by the way I am waiting for a micro SD Card 32GB Class 4, bought em 2013 and who died. Already in their analysis in Brooklyn / SP. It's good to publicize it. Many people do not even think it exists!

Romildo Barbosa

Dear friend, I read the post in full, I follow their publications do not know how long, but let's go! How memories are stopped and unused, at least at this time, I suggest sell and invest the money in something of interest, in times of crisis it is not worth letting our hard-earned buck stopped, a big hug.

[…] effect of comparison, check out my RMA with the g.skill. In their case, defective modules have to be sent to the u.s. (on account of freight […]


Olá friend, you need some proof of receipt of same???


Talk friend. I'm in the process of RMA from gskill also. I've done all the procedures, However when sending the product, the post office invented the idea of asking the CNPJ number in Walnut, CA… I don't think that number anywhere. Do you have any idea?

Francisco José Lima Lamb

Friend good day. Could you pass me the address in the United States the company trading the g.skill memory, because I have two to be exchanged and I will send them using the LIFETIME WARRANTY. Thank you. Lamb.

Francisco José Lima Lamb

Can I write a email or call. How you communicated with them. Thank you.

[…] work at all, although both couples work perfectly separated. It is not the first problem I have with memory G.Skill, so this is a brand that I do not intend more […]

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