In this article I talk about a Clamper Multi protection with surge Counter, that burned within the warranty period of 3 years and was repaired by the manufacturer Clamper.
The Clamper Multi protection with surge Counter
The Clamper Multi protection with surge Counter is a power strip with 8 taken at the Brazilian standard, In addition to protection for coaxial cable (TV antenna) and phone (RJ11 jacks). He has a switch/circuit breaker and a LED display that counts downloads he ever received.
The Clamper Multi protection with surge Counter was protecting all my equipment rack the room, including TV, video games and other equipment. There are other row filters on it, but all are after Clamper. The TV antenna also passes through the Clamper, before going on to a signal amplifier and a splitter that sends the signal to TV, receiver and other TVs in the House.
From então, There were no further occurrence of lightning or discharges that affect my equipment. The counter also never left scratch. The Clamper Multi protection with surge Counter seems to have been discontinued, because it is no longer for sale anywhere.
I recently purchased a Sony XBR TV-55X905E. The day she arrived, I held the anxiety of install it soon and I took there was taken to old TV rack to reorganize a little wiring. I spent the SCART Switch inside one of the racks, relocating the many wires that are hidden behind the TV.
So I plugged everything and started the tests. When it came time to test the classic consoles started calling the individual switches on my Chinese strip. By connecting the outlet switch that feeds the Framemeister, the SCART Switch and an splitter HDMI, I only saw fire and TV and all the lights going out. The House circuit breaker (DR) There were unarmed.
Past the initial scare of thought had burned my Brand new TV, I removed everything from the socket, religuei the switch and went to see what had been the damage. Checking the power source of the splitter HDMI, I thought she had been the guilty, because I was with a loose pin. The plastic pin part broke and the metal part was loose.
I took then the source suspect outside the system and called again the Clamper Multi Protection. He even lit up the LED that indicates that you are connected, but it was more current and the LCD display also did not show anything else. Was dead.
I removed the Clamper Multi protection with surge Counter to check and saw that the damage had been great. Something burned and even darkened your acrylic transparent housing.
Replaces so the Clamper Multi protection with surge Counter dead provisionally by a simpler, of ForceLine, leaving the TV antenna disconnected.
To reconnect the switch to the Framemeister and the SCART Switch, now accompanied by another splitter HDMI, the light gave a wink and the TV and other equipment went out again. This time the General circuit breaker (DR) didn't fall.
I went to see what had happened and the fuse line filter ForceLine had burned. Apparently the problem was not the source I removed it with the PIN loose.
This time I tried to do a decent diagnosis, to multimeter to detect what was shorted and then found guilty. It was one of those outlet multipliers that accept multiple patterns, including Brazilian and American. Entortaram pins with the use and short.
Tested all equipment again and luckily none of them were damaged. The line Filter repair ForceLine was trivia, It was enough to change the fuse. As I didn't have a fuse of the same current by hand I had to spend in a shop of electronic components the next day. But the Exchange was uneventful and he returned to work, and covered the absence of Clamper by 40 days.
The case of the Clamper Multi protection with surge Counter was more serious. Luckily it was still under warranty in December 2017. A garantia de 3 years and ended up using it with 2 years and 10 months… It was close.
The repair of the Clamper Multi protection with surge Counter under warranty.
I contacted the Clamper the site on the day 20/12/2017, informing about the problem. On the same day I got a posting, then knocked him out in the day 21/12 for an address in Lagoa Santa – MG. The post office took the hell out of me to do PAC Interstate between cities in the interior of neighboring States. Only on 03/01/2018 the package was delivered. 13 days! Unfortunate…
A Clamper also not cooperate too much and only on the day 18/01/2018 posted the fixed equipment. Were 15 days on technical assistance. less than the 30 days that the law allows, but more than any consumer wants. Once again the post office did not cooperate, and just received the package on the day 30/01/2018. Were 12 days transiting.
The equipment came in an original box, being that I had sent without the box. The serial number is the same and the date of manufacture also (09/01/2015), but note that the Kiss was taken off and glued back. The Peck of quality control is gone, too.
As the carcass of my equipment was all black, It is likely that have traded for a new housing and moved the virginity of one for another. Or maybe they changed everything and sent me a new outfit, putting just the kiss of the old him.
The important thing is that the equipment has been repaired and is up and running perfectly since then. Check out the photos and the video of the unboxing:
The Clamper Multi protection with surge Counter is good?
After this problem I got a flea behind the ear. The Clamper Multi protection with surge Counter saved my equipment? I don't think so, because what fell was the General circuit breaker in the House. What would have happened if he hadn't fallen? Would have caught fire at all? It is likely that no, because after the incident Clamper more energizava no longer takes, sign that he succeeded in disconnecting the equipment, but it was slower than (or as slow as) the General circuit breaker. It would be better if he were simply disarmed instead of toasting.
On the other hand, on the ForceLine very cheap and without a lot of protection the fuse burned and he disconnected the circuit before the General circuit breaker in the House had time to react. And all it took was the exchange of the fuse to put it into operation again.
Ultimately, at least in this case, the ForceLine did better than Clamper in the same situation. Both saved equipment, but ForceLine just burned the fuse and did not require a repair on technical assistance.
But it is worth remembering that the main function of the Clamper Multi protection with surge Counter is to protect against outbreaks, and what happened here was a short in one of the equipment. You can't predict how both equipment you with lightning or electric shock from outside. All data facts, I leave it to readers to draw their own conclusions.
As for the warranty, a Clamper you did good and did the repairs without major problems. The only downside was the wait. Were 40 days of standby, Sendo 25 of them were due to the extreme length post office, and 15 on the company's own technical assistance.